Previous Topic

Next Topic

Advanced: Editing DNS Records

The composition of resource records in domain zone files created in Parallels Business Automation - Standard DNS can be defined by DNS templates (Domain Manager > DNS Templates).

Important:Default records in domain zone files

For Containers, in addition to DNS templates the DNS zone validation is provided. The A record, MX record, and PTR record are added into every zone created for Container (as design). Thus, is a corresponding DNS template does not include one of these records or all of them, then they are added, if these three records have been already added, then the zone file is left as is.

Plesk zones are managed depending on the DNS zone management permission set in the corresponding hosting plan. If this permission is enabled, domain zones are managed from Plesk only and thus, all the default records are added to domain zone files using Plesk DNS templates. If this permission is disabled, DNS zones are managed from Parallels Business Automation - Standard and default records are added to Plesk domain zones in accordance with DNS template set in corresponding hosting plan.

DNS zone update in case an IP address is changed manually for Container or Plesk Domain/Client

If an IP address has been reassigned manually for a Container, all IP addresses in a corresponding zone file are automatically changed into a new IP.

For Plesk Domain or Client IP address in a zone file is updated automatically only if DNS is managed in Parallels Business Automation - Standard, i.e., is the DNS zone management permission is disabled for a Plesk Client or Domain. If a zone is managed by Plesk, then ALL DNS records stored in the Plesk DNS are simply copied to Parallels Business Automation - Standard DNS, without respect to IP address changes.

Using the Parallels Business Automation - Standard web-based interface, you can add the following DNS records into zone files:

Note: Changes made as this described below are saved in the zone file only, but not in the Parallels Business Automation - Standard database. This means that changes made this way will not be visible and manageable by the Parallels Business Automation - Standard web-based interface (including lists of hostnames and name servers displayed under Hostnames and Name Servers tabs of a domain properties in the Control Center). This means that, for example, hostnames (A records) added this way cannot be used by customers for creating websites and mailboxes in the Control Panel.

The Disable zone button serves for removing a zone from Parallels Business Automation - Standard name servers. A disabled zone stays in Parallels Business Automation - Standard database and can be enabled, i.e., restored on Parallels Business Automation - Standard name servers at any moment. Important: If a zone is kept on a remote name server that does not belong to Parallels Business Automation - Standard DNS, this zone MUST be disabled in Parallels Business Automation - Standard.

In This Section

Adding DNS Records (A, CNAME, MX, NS, SRV, TXT)

Managing Reverse DNS (Adding PTR Records)

Editing the Reverse Zone SOA Record

Please send us your feedback on this help page