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Editing the Direct Zone SOA Record

The SOA (start of authority) record is the most crucial record in a DNS entry. It conveys more information than all the other records combined. This record is called the start of authority because it denotes the DNS entry as the official source of information for its domain.

Below is the example of a SOA record:

mydomain.com. IN SOA ns1.mydomain.com. root.mydomain.com. (

2004031101 ; Serial

10800 ; Refresh

3600 ; Retry

3600000 ; Expire

86400 ) ; Minimum

The first line indicates:

On the next lines are:

Note: The changes made to a SOA record as this described below are saved in the zone file only, but not in the HSPcomplete database.

To edit a SOA record for a domain:

  1. Select Service Director - Domain Manager - Domains.
  2. Select the domain by clicking on its name. As a domain details will be displayed, click the DNS Zone tab. The list of DNS records appears.
  3. Click the Edit SOA button.
  4. You can change the values in the form that appears:
    1. Type the retry period in seconds into the Retry field.
    2. The serial number in the Serial field will be incremented by 1 automatically as soon as you save your changes.
    3. Type the default minimal TTL in seconds into the Minimum TTL field.
    4. Type the data expiration period in seconds into the Expire field.
    5. Type the data refresh period in seconds into the Refresh field.
    6. Indicate the contact e-mail address for the zone in the Email field.

      Note: At your convenience, in the HSPcomplete interface the dot in the e-mail address (see the example above) is already replaced with the @. So please use @ when indicating a new e-mail address.

  5. Click the Update button.

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