Saving a Credit Card
To view the list of all credit cards designated for settlements with your customers:
Open the Commerce Director submenu and click Credit Cards on the Online Payments submenu. The list of all credit cards saved in the Parallels Business Automation - Standard appears on the screen.
The list of credit cards displays the following:
- ID. A numeric identifier assigned to a credit card during registration in Parallels Business Automation - Standard.
- Name. Credit card number. Credit card number is always hidden.
- Type. A logotype showing a credit card type.
- Expiration date. The date a credit card expires.
- Account. The name of Account the credit card is saved for.
- Status. The status assigned to a credit card by you (Provider Administrator). A Customer cannot change this status via Control Panel. The status can be one of the following:
- Unchecked. If a credit card is registered in Parallels Business Automation - Standard, but no transactions using this credit card were performed yet.
- OK. The credit card is valid, transactions are performed successfully.
- Expired. The credit card expired, transactions are not allowed.
- Error. An error occurred while performing transaction using this credit card. Transactions are not allowed.
- Disabled. A credit card was disabled by your staff member for some reasons. Transactions are not allowed.
- Allow payments. Can be adjusted both by Customer and Provider Administrator. Green tick in this column indicates that a customer allows performing transactions using this credit card, red cross - that not.
- Use for recurring billing. Can be adjusted both by Customer and Provider Administrator. Green tick in this column indicates that a customer allows using this credit card for recurring billing, red cross - that not.
To add a new Credit Card
- Click the New Credit Card button.
- Fill the form:
- In the Account field specify the Parallels Business Automation - Standard Account a new credit card is to be saved. Note that you cannot create a new Account together with saving a credit card. A credit card can be registered for existing Account only. The Account field consists of two sub-fields. The smaller one is for Account numeric identifier (ID) and the bigger one is for the name of an Account. You can either type an Account ID and name or click the Select button to to select the needed account from the list that appears in a popup window.
Note: When you select an Account the screen reloads with the New Credit Card form pre-filled with the data taken from the selected Account profile.
- Type the credit card owner name into the Name field.
- Type the credit card number in the Card Number field.
- Select the date the credit card expires from the Expiration date drop-down menus.
- If the CVV code is to be saved in Parallels Business Automation - Standard database (i.e., the Save credit card validation code (CVC) for future transactions checkbox is marked in the Commerce Director > Online Payments > Setup), the CVV2 or CVC2 code field appears. You can type the CVV code into this field.
- You can select the credit card status from the Status drop-down menu. The default status for a newly saved credit card is 'Unchecked'. After the first transaction, the status will change automatically (depending on the transaction result).
- The Credit Card Billing Address and Phone bar allows selecting the source of customer billing data. To use the contact address specified as customer billing contact, set the option button to Use Account Address. If you want to enter a new address for this particular credit card, set the option button to New Billing Address. In this case the form opens where you can enter the needed data.
- The default status for newly saved credit cards is Unchecked. After the first successful transaction with a credit card, its status automatically changes into OK. However, it is possible to manually select credit card status from the Status drop-down menu. All the possible statuses of credit cards are described earlier in this topic.
- You can mark the Allow payment by this payment method checkbox to allow transactions using this credit card;
- You can mark the Use this payment method for recurring paying checkbox to allow using this card for automatic paying of renewal Orders (recurring billing);
- Customer IP. If a customer account is already selected, this field is automatically pre-filled with a customer IP address stored in his/her account profile. This IP address is detected and saved when a customer logs in to store or registers in store with this account. If this account has never been used to log in (for example, the account has been created manually from Provider Control Center) then no IP address is stored. In this case, you should enter a customer IP manually. If customer IP is unknown, enter any other IP (a temporary one), because this field is mandatory and the credit card cannot be saved without specified customer IP.
- Click the OK button.
Note: Your customers will be offered to use their Credit Cards (entered in Parallels Business Automation - Standard) in HSPstore, to pay online for the services ordered.
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