Each of the Parallels Business Automation - Standard screens has the unique numerical identifier that consists of five numbers divided with point. The screen ID is shown at the upper-right of each screen.
Your customers may specify the screen ID in their problem reports (e.g., "... the problem occurred in System zone, mail management, screen ID is the following...") . And you can just submit the screen ID to your Screens Viewer and get the path to the needed screen. This helps you to locate the problem and solve it more quickly. To locate a screen, go to the Configuration Director - Logging and Errors - Screens Viewer.