The control panel notifies you and your customers of disk space and bandwidth overage by sending e-mail notifications. With the default settings, however, domain and web site owners (the customers of your resellers) are not notified. We recommend that you enable resource overage notification for domain and web site owners because they need to know what happens to their domains and web sites.
Apart from resource overage, the control panel can notify the appropriate users when:
To view or modify the notification system settings:
We recommend that you also select all check boxes in the domain administrator column in order to let your resellers' customers know what happens to their Web sites.
In notices you can use tags that will be replaced with actual data (see the table below).
Table. Tags used in notification messages
Event type |
Tags that can be used in notices |
The data that tags denote |
Creation of a user account
|
<client> or <client_contact_name> |
user's first and last name |
<client_login> |
user name for authorization in the control panel |
|
<password> |
user's password for authorization in the control panel |
|
<hostname> |
host name for access to control panel |
|
Expiration of a user account
|
<client_login> |
user name for authorization in the control panel |
<client> or <client_contact_name> |
user's first and last name |
|
<expiration_date> |
user account expiration date |
|
Addition of a new domain name to the server
|
<domain_name> or <domain> |
domain name |
<client_login> |
user name for authorization in the control panel |
|
<client> or <client_contact_name> |
user's first and last name |
|
<ip> |
IP address the domain (Web site) is hosted on |
|
Domain (Web site) hosting account expiration
|
<domain_name> or <domain> |
domain name |
<client_login> |
user name for authorization in the control panel |
|
<client_contact_name> or <client> |
user's first and last name |
|
<expiration_date> |
account expiration date |
|
Resource overage
|
<domain> or <domain_name> |
domain name |
<client_login> |
user name for authorization in the control panel |
|
<client> or <client_contact_name> |
user's first and last name |
|
<disk_usage> |
information on disk space usage |
|
<disk_space_limit> |
information on the disk space allocated to the account |
|
<traffic> |
information on bandwidth usage |
|
<traffic_limit> |
information on the bandwidth amount allotted to the account |
|
Help Desk events
|
<ticket_id> |
trouble ticket identification number automatically assigned by the system |
<reporter> |
this returns user name for requests submitted by resellers or multi-domain customers, a domain name for requests submitted by your reseller's customer (domain owner), and e-mail address if the request was submitted by e-mail. |
|
<server> |
the host name |
|
<ticket_comment> |
the contents of the ticket, or a comment posted |