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Book Contents

Serving Your Customers

This chapter provides you with detailed instructions on setting up and managing user accounts, web sites, and e-mail accounts.

In This Chapter

Before You Start Serving Your Customers

Managing User Accounts

Hosting Web Sites

Customizing DNS Zone Configuration for Domains

Serving Sites with External Domain Name Servers

Serving Domain Names for Sites Hosted on Other Servers (Domain Forwarding)

Transferring Domains/Web Sites Between User Accounts

Suspending and Unsuspending Domains and Web Sites

Introducing Similar Changes to Numerous Hosting Accounts

Removing Web Sites

Migrating User Accounts, Domain Names and Web Sites from Other Hosting Platforms

Using E-mail Services

Using Help Desk for Resolving Your Customers' Issues