Customizing Web Server Error Messages

When visitors coming to your site request pages that the web server cannot find, the web server generates and displays a standard HTML page with an error message. The standard error messages may inform of problems, but they do not usually say how to resolve them or how to get the lost visitor on his way, and they also look dull.

You may want to create your own error pages and use them on your web server. With Plesk you can customize the following error messages:

To configure Plesk's web server to show your custom error pages:

  1. Switch on support for custom error documents through Plesk. On your Home page, click the domain name you need, and then click Setup. Select the Custom Error Documents check box. Click OK.
  2. Connect to your FTP account on the Plesk server, and go to the error_docs directory.
  3. Edit or replace the respective files. Be sure to preserve the correct file names:
  4. Wait for a few hours till your Web server is restarted. After that, the Web server will start using your error documents.