Customizing Web Server Error Messages (Windows Hosting)

When visitors coming to a site request pages that the Web server cannot find, the Web server generates and displays a standard HTML page with an error message. The standard error messages may inform of problems, but they do not usually say how to resolve them or how to get the lost visitor on his way, and they also look dull.

You may want to create your own error pages and use them on your Web server. The following error messages are the ones customized most often:

To configure Parallels Plesk Panel's Web server to show custom error pages for a domain:

  1. Switch on support for custom error documents through Parallels Plesk Panel.
    1. Go to Domains > domain name > Web Hosting Settings.
    2. Select the Custom error documents check box.
    3. Click OK.
  2. Go to Domains > domain name > Virtual Directories to see the list of error documents for the root Web directory (error documents located here are used for all domain Web pages). If you want to customize error pages for a certain Web directory, go to that directory.
  3. Click Error Documents tab and click the required error document in the list.
  4. Once the Web server is restarted, it will start using your error documents.