## Enterprise Customer Registration

Enterprise Manager allows registering new Enterprise Customers, and managing Departments and users for Enterprise Customer Company. The financial balance can be tracked on a per-Customer basis, using Enterprise Manager. Financial documents are managed using Billing Manager.

Open the Business Director submenu on the Navigation tree and click the Enterprise Manager item. In order to register Enterprise customer, click the New Enterprise Customer link at Enterprise Manager dashboard. In the case if Navigation tree is not available, you can use the main dashboard, which includes the New Enterprise Customer link as well.

The Form for Enterprise Customer includes the following items (mandatory ones are marked with asterisks):

General Info:

- Company Name - The alphanumeric identifier which a company (registered as Enterprise Customer) will be referred to within HSPcomplete system. Any convenient name (including actual company name) can be indicated;
- Status - Current status of Enterprise Customer within HSPcomplete system (please, select from pull-down menu). Active - access to HSPcomplete Enterprise Control Center permitted and all tools enabled, On Hold - Enterprise Customer is temporarily out of services. In the case if you set the Enterprise Customer's status as "On hold", Enterprise Customer Account will be registered in HSPcomplete database, access to HSPcomplete Enterprise Control Center will be permitted for this Enterprise Customer, but all HSPcomplete tools connected with providing hosting services will be disabled until HSP change the status into "Active".

Enterprise Customer Administrator:

A person who manages VEs created on Hardware Node assigned to Enterprise Customer. He (or she) has access to HSPcomplete Enterprise Control Center and manages VEs created for Company or its Departments. Normally, it is Company system administrator.

- Name - Enterprise Customer Administrator full name;
- Time Zone - Since the HSPcomplete database is bound to GMT, HSPcomplete logs may occur to be hardly-understandable for persons those reside in the other time zone. Thus, you can select the needed time zone, so that the User (in this case, Enterprise Customer Administrator) being registered may understand logs (and other system messages) without the need to recalculate time
- E-mail - Enterprise Customer Administrator e-mail. He (or she) will use this e-mail as a login when signing in Enterprise Control Center;
- Password - Enterprise Customer Administrator password. He (or she) will use this password when signing in Enterprise Control Center.

Billing Information:

- Discount Category - a discount being applied to Enterprise Customer;
- Credit Terms - credit terms (due period, cut-off period, grace period, etc.) being applied to Enterprise Customer;
- Credit Limit - the maximum sum of debt. Overrides Credit terms.
- Invoice Type - Two types of Invoices available: one for all VEs or separate Invoice for each VE. Please, select from pull-down menu.

Address and Phone: Company postal address and phone number.

Please, indicate the necessary information and click the Next button. It will be offered to indicate contacts for administrative, billing, and technical issues.

At least administrative contact should be indicated. By default, Enterprise Customer Administrator represents the Administrative contact for the Enterprise Account you are creating (see the figure above). However, Enterprise Customer Administrator (personal information entered on the previous step) is automatically included in the list of Users associated with the newly created Account and receives an administrative Role within this Account; the e-mail and password indicated should be used to log in Enterprise Control Center. And Contacts provide reference information only. Thus, you can indicate any other reasonable Administrative contact.

Other contacts may be the same. In this case, just check the checkbox(es) Same as Administrative contact at appropriate bars. Click the Save button to confirm creation of the new Enterprise Account. The list of all Enterprise Customers registered within your HSPcomplete system (with newly Enterprise Customer included) will be displayed.

In order to register another Enterprise Customer, click the New Enterprise Customer button and repeat the steps described above.

See Also Managing Enterprise Customers Viewing and Changing Enterprise Customer Account Properties Assigning Hardware Node to Enterprise Customer Enterprise Customer Users Registration Enterprise Departments Management