Orders List

This screen shows you the list of Orders associated with your Customer Account.

- You can drill down to the Document properties by clicking on the ID (or document date) hyperlink.
- To change the list sort order, please click on the header of the column you want to sort by. Second click will reverse the sort order.
- You can search for the document you need by entering its ID and pressing the search button.
- You could also limit the number of records shown by filtering them down to the particular Document status.

Field purpose outlined in the table below:

Field Name | Description
ID | Document Unique Identifier
Document Date | The date when the Document was created

Status

Your orders can be in one of the following states:

- Open. An Order was not paid yet or an Order was paid in part.
- On Payment. An order is being paid at the moment.
- Pending. An Order was paid. However the services ordered were not provided in the full scale.
- Paid. An Order was paid. However no attempt have been made to use the services ordered.
- Completed. Order was paid. All the ordered services were provided.
- Cancelled. Each Order has a certain “validity period”. If an Open Order was not paid before validity period expired, such an Order becomes Cancelled.

Total | Total Amount for this Order
Balance | This Document and Adjusting Document Balance. Should be zero for fully settled transactions - i.e. fully paid Order should have a zero balance.