Trouble Tickets - Add Ticket

The Trouble Ticket System allows you to submit problem reports (trouble tickets) to us, manage your trouble tickets, receive our feedback, and control the processing of your trouble tickets by our support.

Here you can submit a trouble ticket. To this effct, fill the form. To post a problem report, click the "Update" button.

Field purpose is outlined in the table below:

Field Name | Description
Subject | Type the short description (in few words) of the problem.
Category | Select the category for this ticket.

Problem description

Type the detailed description of the problem in the Problem description textbox. Please, do mention the following:

- Symptoms of the problem;
- When the problem began including the circumstances of the failure;
- Any changes you made to your system;
- If the technical problem occurred, include the problem ID in the report.