Licenses

This screen displays the list of licenses included in the subscription. To view a license details, click on a license ID or Key Number.

Fields Description

Field Name | Description
ID | The numerical identifier assigned to a license in the Parallels Business Automation - Standard database. This is a service record just for your information. You could refer to this ID in requests to support.
Key Number | A license identifier issued by Parallels Key Administrator.
License Class | The name and version of a licensed software.

Status

A license current status. A license status tells what has been done to a license and wnat can be done to it further. A license possible statuses are the following:

- Pending. Only a license request is stored in the Parallels Business Automation - Standard database. There is neither a license key, nor a license file.
- Issued. A license key is issued and is stored in the Parallels Business Automation - Standard database. There is no license file yet
- Retrieved. A license file(s) (together with a license key) is in the Parallels Business Automation - Standard database. You can download a license file to your local computer. To this effect, click on a license ID or Key Number and click the DOwnload to Desktop button.
- Retrieving. It means that a license retrieval is in process. Normally, this status occurs for a very short time. However, if something impedes a license retrieval process, then a license may stay in the Retrieving status for some time. Contact your vendor in such a situation.
- Terminated. A license is cancelled at the Parallels KA side.
- Uploaded. Your vendor has manually uploaded a license into the Parallels Business Automation - Standard database. Generally, this status is same to Retrieved. You can download a license file to your local computer in the same way.
- Installed. A license is installed into your system. There is an additional status 'Installing'. It means that a license is in process of installation into your system.
- Expired. A license has been issued using the Monthly bill type and its expiration period is over. Expired licenses cannot be used anymore.