## Viewing Incoming and Outgoing Domain Registration E-mails

You may need to view the domain registration log e-mails. This gives ability to review history of sent messages as well as troubleshoot processing of incoming messages triggering domain registration within the HSPcomplete system (such as messages sent by domain registrar modules communicating via email-based protocol). The e-mail senders/recipients are:

- Billing
- Event Manager
- Mass Mailer
- HTTPnet
- NICIT
- DENIC DOMAINROBOT InterNetX IW NICat Nominet SIDN
- Trouble tickets

The log can be viewed at Configuration Director - Logging and Errors - E-mails Log. Here you can view the inbox mail at the Incoming Mail tab and the outbox mail at the Outgoing Mail tab. For your convenience it has been designed with the following columns:

- ID - unique ID assigned to the e-mail;
- Subject - the subject of the e-mail;
- Accepted/Sent for Incoming Mail and Outgoing Mail respectively - the date of the message acceptance/dispatch;
- Status - the status of the message;

  By now the e-mails are assigned the following statuses:

  - Processed - the e-mail has been processed all right;
  - Error - the e-mail processing has failed;
  - Skipped - the e-mail has arrived to the right address but the system does not know how to handle it or chooses not to process it;
  - Unknown - the handler has failed to assign any of the above statuses to it. The handler does not how to respond to the e-mail.
- Handler - HSPcomplete module processing this e-mail.

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