### Creating a Department

Enterprise Customers' Departments can be created only via Enterprise Manager.

In order to create a Department, follow the same steps as for Enterprise Users registration until Enterprise Customer details will be displayed. Click the Departments tab.

As soon as Departments screen appears, click the New Department tab.

Type the new Department name (actual one or any convenient alphanumeric identifier), select department status (Active - all access permissions are valid all HSPcomplete Control Panel management tools enabled, or On Hold - access permitted but HSPcomplete management tools disabled). In respect to Department Administrator, indicate his (or her) full name; e-mail address and password entered will be used by him (or her) to log in HSPcomplete Control Panel.

Please, pay attention at the Time Zone menu. Since the HSPcomplete database is bound to GMT, HSPcomplete logs may occur to be hardly-understandable for persons those reside in the other time zone. Thus, you can select the needed time zone, so that the User (in this case, Department Administrator) being registered may understand logs (and other system messages) without the need to recalculate time.

In addition, it is necessary to indicate contact information (postal address and phone number). Click the Next button to proceed. It will be offered to indicate persons responsible for Administrative, Billing, and Technical issues.

In this case, Contacts provide reference information only (same as for Enterprise Account registration). By default, the person assigned as Department Administrator, is responsible for Administrative issues. You may assign separate persons for billing and technical issues, or you may leave one contact for all issues. To this effect check the Same as administrative contact checkboxes.

Click the Save button to confirm creation of the new Enterprise Customer Department. The list of all Departments registered will be displayed. In order to register another Department, repeat the procedure described above.

See Also Enterprise Departments Management Viewing and Changing Department Details Registering Department Users