## Granting a Discount

Discounts in HSPcomplete are separate objects included in the Billing Director settings. A discount includes the percentage of discount given and the scope of fees this discount is applied to:

- Setup fees. This is the minimal sum to be paid when a customer subscribes for services, without respect to a subscription period selected.
- Subscription fees. This is the sum being paid for services provided during a subscription period.
- Application fees. This is the price for optional or additional Applications being installed in customer's Container.
- Resource overusage. In the case if a customer exceeds the resource-usage limits allowable for Container purchased (for example, disk space or traffic), the resource-overusage Invoice is being issued at the end of subscription period.
- Domain Registration. The price for a new domain registration.

Thus, at first you should create one or more discounts in the Billing Director > Discount Manager > Discount Categories and then you can go to an account profile (Financial Info tab) and assign a discount.

The discounts that can be assigned to customer accounts are called Discount Categories. Discount categories assigned to reseller accounts as a 'partner discount' are applied to amounts a reseller pays provider for resold services.

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