## Configuring Upgrade Options Per Hosting Plan Type

To configure the subscriptions upgrade options for your customers, go to the Commerce Director - Store Manager - Upgrade Manager - Configuration. Here you can select the specific upgrade options for each of hosting plan types.

Click the Edit button and check the boxes to enable a setting (yes, do so) or clear the boxes (no, do not do so).

One option is similar to all hosting plan types:

You can allow or disallow your customers to shorten the subscription period in case a customer changes a hosting plan into another one. To allow shortening the subscription period, check the Customer can shorten subscription period while changing hosting plan box.

For Virtuozzo VE hosting:

1. Force customer to register new or transfer/host existing domain when upgrading from a trial to a real hosting plan. It is not very profitable to allow customers to use a cheap trial domain when buying a real hosting. Thus, you can allow your customers to use your trial domain during trial period, but force them to register new domains (and pay for it) for non-trial subscription.
2. In addition, you can set the order of Hosting Plans upgrade for your customers. Since this option is rather important, we consider it more in details. When your customer decides to change a Hosting Plan (in the Upgrade Center zone of Control Panel), he (or she) can choose a cheaper Hosting Plan with less Applications and probably weaker configuration of VE. As a result, a customer may keep using expensive Applications at a nominal price or a customer VE may appear to be in non-working state or out of order. Thus, you can avoid this by marking the checkbox Do not allow to change the plan if some of the applications from the old plan are not present in new plan, so that your customers will be able to upgrade their Hosting Plans to a super-set of Applications. In this case if a customer intends to downgrade his (or her) Hosting Plan in a way described above, he (or she) will be notified that all Applications that are not included in a new Hosting Plan will be uninstalled.
3. You can define whether to allow or not the resource usage downgrade for your customers. If you mark the Allow resource usage downgrade checkbox, your customers will be able to change their Hosting Plans to a weaker configuration (e.g., less IP addresses or disk space)/ If you leave this checkbox unmarked, your customers will be not able to downgrade their Hosting Plans to the weaker (and cheaper) ones.
4. Subscription period shortening (described in the beginning of the topic).

For Plesk Server in VE hosting

Options similar to described for Virtuozzo VE (points 2 - 4).

For Dedicated Server hosting:

1. Resource usage downgrade control, similar to described for Virtuozzo VE (point 3).
2. Subscription period shortening (described in the beginning of the topic)

For Plesk Domain:

Options similar to described for Virtuozzo VE (points 2 - 4).

For Plesk Client:

Options similar to described for Virtuozzo VE (points 3 - 4).

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