#### About DENIC Plug-in

The DENIC plug-in provided in HSPcomplete is an e-mail gateway with digitally signed messages communication between HSPcomplete domain objects and the DENIC domain registry.

The key issue and general difference from other domain plug-ins is offline communication with registrar. It means that we cannot register, transfer or modify domain and receive result immediately - first HSPcomplete generates a request message with and sends it to DENIC system. Depending on the type of action, HSPcomplete waits for answer or not.

Domain registration

When domain registration is requested for Provider Account, the e-mail message to DENIC will be sent by the plug-in immediately, so the relevant domain in the domains list (Service Director - Domain Manager - Domains) will have the 'Registered' property true (green tick in this column), and the 'Status' - Registering.

When an e-mail confirming the successful domain registration arrives from DENIC - the domain status becomes 'Registered'.

For domains which are ordered from your online store (or registration is requested from Provider Control Center for one of your customer accounts) the registration procedure is almost the same, however an e-mail domain request to DENIC will be sent only after the corresponding order is paid.

If there were any errors in request, the domain status becomes 'Error'. In this case, you can go to the Action Log and look for the corresponding record in the Action Log, which will help you to analyze the source of problem.

Domain transfer

When domain transfer is requested for Provider Account, the e-mail message to DENIC will be sent by the plug-in immediately and domain status become 'Transferring'.

When an e-mail confirming the successful domain transfer arrives from DENIC - the domain status becomes 'Registered'.

For domains which are ordered for transfer from your online store (or transfer is requested from Provider Control Center for one of your customer accounts) the transfer procedure is almost the same, however the e-mail domain request to DENIC will be sent only after the corresponding order is paid.

If there were any errors in request, the domain status becomes 'Error'. In this case, you can go to the Action Log and look for the corresponding record, which will help you to analyze the source of problem.

Domain Modification

Name servers synchronization is available now with the DENIC plug-in. Whois/Contacts modification is not supported by this plug-in because of the e-mail communication with domain registry.

Domain Renewal

DENIC registry renews domains registration automatically via their own system. HSPcomplete will not send renewal requests to DENIC system. Domains will be live until a customer cancels registration.

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