Request Subscription Termination

If you do not need this subscription any more, you can request its termination. A termination request does not terminate a subscription, it even does not schedule a subscription termination. A subscription remains in the same status as before placing a termination request. At the same time, the Request Subscription Termination option is moved from a subscription properties screen. A termination request is a kind of ticket to your Provider support. As you place the request, a corresponding record appears in Provider interface. In this case, Provider support representative may contact you and ask for termination confirmation. Only after this your termination request can be processed and a subscription termination can be scheduled.

To place a subscription termination request, fill the form and click the Save button. To exit withour requesting termination, click Cancel.

Field Purpose

Field Name | Description
Subscription end date | The date when the subscription period expires.
Termination Reason | Please write, why you would like to terminate this subscription. This text will be attached to the termination request in your Provider interface.
Terminate subscription at | Enter the date when you want the subscription be terminated. You may either type the date in the format DD-MMM-YYYY or click the calendar button located to the right next to this field, get the calendar displayed, and select the desired termination date.