#### About GR-Hostmaster Plug-in

The HostMaster plug-in implemented in HSPcomplete is an XML gateway between the HSPcomplete domain objects and GR-Hostmaster domain registry.

Domain registration

When domain registration is requested for Provider account, an XML form is sent to GR-Hostmaster immediately, and the response from GR-Hostmaster server is received and processed right away.

The ordered domain appears in the domains list (Service Director - Domain Manager - Domains) and when successful registration response arrives from GR-Hostmaster, the domain status becomes 'Registering' if registration is pending or 'Registered' if registration was completed.

For domains which are ordered from your online store (or registration is requested from Provider Control Center for one of your customer accounts) the registration procedure is almost the same, however the domain registration request will be sent to GR-Hostmaster only after the corresponding order is paid.

If there were any errors in request, the domain status becomes 'Error'. In this case, you can go to the Action Log and look for the corresponding record in the Action Log, which will help you to analyze the source of problem.

Note: In order to register a domain, GR-Hostmaster needs the external data: the purpose of domain usage and comments.

Domain transfer

From Provider Control Center:

1. Go to the Service Director - Domain Manager - Domains and click the New Domain button.
2. On the first step of the wizard, select the Transfer an existing domain option.
3. Click the Next button and follow the wizard.
4. On the step of the wizard when you will be offered to enter the external data, please key in the domain old registry password.
5. The domain will be in the 'Transferring' state and the subscription will be in the 'Pending' state till the response from the old registry is received.

From your online store:

1. In your online store a customer orders a hosting plan and on the domain registration step selects the 'Transfer domain' option.
2. When customer order is paid, both the domain (in the Service Director - Domain Manager - Domains list) and the 'Domain Registration' subscription (in the Account Director - Subscription Manager - Subscriptions list) appear in HSPcomplete. The domain is in the 'Transferring' (or 'Pending') state and the subscription is in the 'Pending' state as well.
3. After the successful transfer response is received from the previous registrar, the domain status becomes "Registered".

Domain Modification

Nameservers synchronization in only available now with GR-Hostmaster plug-in. The ability to change registrant contacts will be implemented soon.

Domain Renewal

GR-Hostmaster supports automated domain registration renewals. Depending on the subscription renewal options, this operation can be performed automatically or manually with appropriate button in Domain subscription properties.

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