### Sitebuilder Services Provisioning

There are two types of sites in Sitebuilder: trial web sites and regular web sites:

- A trial web site is a site with limited functionality. Trial sites cannot be published. They are created for users who use Sitebuilder for the first time. Also trial site has a time life of 30 days. If the trial web site is not transferred into regular web site upon expiration of its time-life this trial site is terminated.
- A regular web site is a site with a full functionality and ready for publishing.

Parallels Business Automation - Standard automatically transfers trial Sitebuilder sites into regular after a customer pays the corresponding order.

Sitebuilder integration with Parallels Business Automation - Standard allows the following scheme for Sitebuilder services provisioning:

- After Sitebuilder Manager is set up and Sitebuilder nodes are registered and synchronized, you can create Sitebuilder service offerings called Plans.
- Plans then can be included in hosting plans to be sold at your HSPstore (hosting plan types the Sitebuilder service can be included are: Virtuozzo Container, Plesk Client, Plesk Domain, Plesk Virtual Node. Sitebuilder services can be included in a hosting plan either during creation or later, under the Sitebuilder tab within a hosting plan properties.
- By design, the Sitebuilder service is always included in a Hosting Plan price. You can only set the fees for additional Sitebuilder sites, over the number included in a Sitebuilder plan. Thus, you can take the Sitebuilder service price into account when setting both setup and recurring fees for the Hosting Plan you want to include Sitebuilder services in.
- When a customer subscribes for a hosting plan with Sitebuilder service, two variants of Sitebuilder site hosting are available:
  - If a customer has already passed the Sitebuilder site creation Wizard on one of your registered Sitebuilder nodes, he/she already has a trial Sitebuilder site with the unique code (called site alias) assigned. In this case, when a customer buys hosting with Sitebuilder services, he/she can check the box next to a Sitebuilder service offering, enter a Sitebuilder site alias when subscribing to a hosting plan and assign this Sitebuilder site to his/her subscription. Later, after an order is paid and subscription is activated, a customer can host this Sitebuilder site on his/her Container or Plesk domain.
  - If a customer has no Sitebuilder sites by the moment of hosting plan purchase, he/she can check the box next to a Sitebuilder service offering and get a trial Sitebuilder site anyway, without the need for entering a site alias or passing a Sitebuilder Wizard. In this case, a trial and empty Sitebuilder site will be created automatically (the same option is available from Control Panel). The main designation of such empty site is to reserve a site alias for a customer and let customer save time and get Sitebuilder site already on a hosting plan purchase stage. A customer can later pass the Sitebuilder Wizard for this special empty Sitebuilder site.
- A Sitebuilder site remains trial till a customer pays for hosting. After payment is received, a customer Sitebuilder site automatically becomes regular and a customer can host this site on his/her hosting (Container or Plesk domain) and publish it as soon as his/her subscription is activated. If a customer does not pay for hosting, a trial Sitebuilder site keeps remaining trial and if an order is not paid by the date a trial site lifetime expires (30 days after creation), this site is removed.

Notes about Sitebuilder site troubleshooting by a customer:

Only actually existing sites with valid site aliases are shown in Provider Control Center. Corrupted and deleted sites are shown in customer Control Panel and a customer can decide whether to permanently delete such a site.

If a Sitebuilder site creation has failed (for example, due to technical problems on a Sitebuilder node), then the site status (shown in Control Panel only) is Pending and a customer can recreate this site from the Control Panel or delete it and get the refund for the Sitebuilder services.

If a Sitebuilder site becomes not available due to its deletion on a Sitebuilder node, and this is not a customer fault or intention, then the site status (shown in Control Panel only) is Conflicts and a customer can delete the information about this site from Parallels Business Automation - Standard database and get the refund for the Sitebuilder services.

Sitebuilder Installation:

Sitebuilder requires installation on a dedicated physical or virtual node. For Sitebuilder installation instructions, please refer to the Sitebuilder original documentation.

After installation, do the following to setup and configure Sitebuilder Manager:

1. Register Sitebuilder node(s), assign logins/passwords and URLs. In case the nodes are to be transferred to Resellers, associate the nodes with them.
2. Configure the message to be shown on the Publish screen of the Sitebuilder Wizard on a node. This message must help customers that do not yet have hosting for their Sitebuilder sites to get to your shop and buy hosting compatible with their sites.
3. Synchronize nodes, if required. Generally, synchronization is performed automatically after registration, however, if you enable or disable some templates or modules on a node using the native Sitebuilder Administrator Control Panel, you must synchronize a node with Parallels Business Automation - Standard database to make the newly enabled templates or modules available.
4. Create Sitebuilder plans and synchronize them to Sitebuilder nodes. In respect to Sitebuilder plans, such synchronization allows you to compare the set of templates/modules declared in a plan with an actual set of templates/modules available on each of Sitebuilder nodes registered in Parallels Business Automation - Standard. After such synchronization, you can see the match between plans and nodes and can decide upon the templates/modules that miss on nodes to provide services declared in plans.
5. Go to Provider Control Center - Billing Director - Product Manager - Hosting Plans and associate Sitebuilder with hosting plans as follows:

- Click on a hosting plan.
- Click on the Sitebuilder tab.
- Under the Sitebuilder tab, click the Edit button.
- Check the Sitebuilder enabled box to enable Sitebuilder services for the selected hosting plan.
- Select a Sitebuilder plan to be included into the hosting plan.
- Click the Save button to confirm or the Cancel button to return to the previous menu.

Note: If a reseller clones a Provider's plan, Sitebuilder settings for this hosting plan are reset to default (not enabled by default).

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