## Supervising Service Level

The Service Level Manager provides a mechanism for checking the current resource utilization throughout Containers and Hardware Nodes. Using the Service Director - Service Level Manager, you can:

- View the both the current resources consumption and the resources usage history for every Container or every Hardware Node. Go to the Service Director - Service Level Manager. Select Virtuozzo Container or Hardware Nodes. For every Container or Hardware Node you an view the current resources usage (the Current Values tab) or resource usage history (Statistics tab). This feature is very useful if, for example your customer believes that some resource was under-delivered. In this case you can settle a customer's doubts by checking the total resource usage during a particular period and daily or hourly consumption for a given period of time.
- View traffic usage statistics for third-party dedicated servers.
- Set the thresholds in percents for disk space and traffic that when exceeded are reported into the list of Containers that are approaching limits. To this effect, go to the Service Level Manager - Setup. To view the list of Containers that have exceeded the threshold percentage of promised disk space and traffic, select Container approaching limit.

Note: When traffic or disk space usage for a Container approaches the limits set in the Service Level Manager, the corresponding event is registered by the Parallels Business Automation - Standard Event Manager (namely, Traffic is nearly used up and Disk space is nearly used up, to find these events, filter the list by the Subscription object type). Thus, you can attach an action to such events, for example, e-mail notification or SMS message to your staff member.

- Finally, you can configure traffic accounting by classes in the Service Director - Service Level Manager - Traffic Classes.

In This Section Setting Resource Overusage Limits

Please send us your feedback on this help page