## Monitoring the Vital Services Status

HSPcomplete allows tracking in a real time the status of all the services that are critical for HSPcomplete viability:

- Web server
- MySQL servers
- DNS server
- HSPcomplete Task Manager
- Virtuozzo Collector

All these services must be up and running for HSPcomplete to work (support database, process orders, etc.). The service monitor controls the status of these services and if one of them stops, tries to immediately start them automatically. If the Service Monitor fails to start one of these services, it issues the system warning visible at any screen of HSPcomplete Control Center, so that the Control Center administrator could know about the outage and fix it.

To view the status of HSPcomplete vital services:

1. Open the System Director submenu and select the Up2date Manager.
2. Click Service Monitor on the Up2date Manager submenu. The list of services with their statuses appears on the screen.
3. Click the Check Now button to perform the check and refresh the screen.

See Also Support and Administration Using the Trouble Ticket System Using the Problem Viewer Using the Screens Viewer Using the Mass Mailer Notifications Setup Service Logging In to Resellers and Customers Tools Using the Maintenance Mode for your Hardware Nodes Managing the User Password Strength Updating HSPcomplete Setting the Statistics Storage Period