### Identifying Screen Location by Screen ID

To view the screen using your Screens Viewer:

1. Open the System Director submenu on the Navigation tree and select the Support Manager.
2. Open the Support Manager submenu on the Navigation tree and select the Screens Viewer. The Screens Viewer form appears on the screen.
3. Key in or paste the screen ID into the Screen ID field.
4. Click the View button. The path to the screen which has the specified ID appears.

The description of the screen location typically includes the following:

- The HSPcomplete tool (Control Center or Control Panel)
- The component of the given HSPcomplete tool (for Control Center it can be the Manager name, for Control Panel - the type of the Control Panel (Workgroup Administrator Control Panel - WACP, System Administrator Control Panel - SACP, Customer Administrator Control Panel - CACP, or My Control Panel)
- The particular application of the HSPcomplete component (for Control Centers it can be the component of the Manager, for Control Panel - the name of the end-user tool, e.g., "E-Mail").
- The user option within the given application (e.g., "view the list of..." or "add smth").

You can log into the needed HSPcomplete tool using your default account login and password.

See Also Using the Screens Viewer