## Troubleshooting Accounts Migration

If the account being migrated stays in the "Scheduled" state for a long time, check that:

- The Order is created and paid. The Order should be in the "Completed" state.
- The Subscription is created and in the "Active" state.
- The Virtual Environment used for data migration is running.
- All the applications necessary for data migration are successfully installed.

In case of problems contact the SWsoft support team.

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