Managing Priorities

Use this page to add, edit and remove priorities, enable and disable them.

To add a new priority, select the Add New Priority icon.

After the new priority is created it gets added to the Priorities list on this page and becomes available for selection during creation of a new trouble ticket.

You can sort the list of priorities by status and title in ascending and descending order, selecting a corresponding column heading.

To search in the list, enter a pattern string into the search field and click Search. All matching items will be displayed in form of a reduced list. To revert back to displaying the whole list, click Show All.

To remove a priority, select the corresponding checkbox, and click Remove Selected.

To enable/disable a priority or change its title, click on a title of the priority you wish to edit.