Improving Accuracy of Spam Detection

You can improve accuracy of spam detection by training the spam filter on the e-mail messages that you have in your mailbox.

To improve accuracy of spam detection:

  1. On your Home page, go to Spam Filter and click Training.

    All e-mail messages you have in your mailbox are presented on the screen.

  2. Train the spam filter.

    In most cases, you can tell if a message is spam by looking at its subject line and sender's name. If they do not give you any clue, try looking inside the message using your e-mail program or Webmail interface (Home > WebMail).

  3. Once finished with training, you can remove spam e-mails from your mailbox using your e-mail program or Webmail interface.

If you have accidentally made your spam filter learn a great number of spam e-mails as non-spam or vice versa, your spam filter will likely produce incorrect results. In this case, clear the spam filter's database and then repeat training.