Modifying User Accounts

To add or remove an IP address from a customer's IP pool:

  1. Go to Clients and click the client name you need.
  2. Click IP pool.

To update contact information or change password for access to control panel:

  1. Go to Clients and click the client name you need.
  2. Click Edit in the Tools group.
  3. Fill in the required information and click OK.

To change user's FTP password:

  1. Go to Domains and click the client name you need.
  2. Click Setup in the Hosting group.
  3. Type the new password into the New FTP password and Confirm password boxes.
  4. Click OK.

To modify permissions for operations a customer can perform through the control panel:

  1. Go to Clients and click the client name you need.
  2. Click Permissions in the Tools group.
  3. Specify the required permissions and click OK.

To allocate more resources to the customer:

  1. Go to Clients and click the client name you need.
  2. Click Limits in the Tools group.
  3. Specify the resource allotments and click OK.

To change user account's preferences:

  1. Go to Clients and click the client name you need.
  2. Click Preferences in the Tools group.
  3. Specify the interface language, skin, interface customization templates.
  4. If required, clear the Prevent working with Plesk until page is completely loaded and Allow multiple sessions checkboxes, and modify the creation or retention of SiteBuilder User by selecting or clearing the appropriate checkbox.
  5. Click OK.

In this section:

Modifying Accounts for Your Resellers' Customers (Domain Administrators)

Introducing Similar Changes to Numerous Hosting Accounts