Adding User Accounts

This chapter focuses on client level accounts that you will create for your customers or resellers.

If you need to create a domain administrator's account for your reseller's customer, assign permissions and allocate resources, see the Setting Up Hosting Account for a Web Site section.

If you need to create an e-mail user account, see the Creating Mailboxes section.

To accommodate a new customer or reseller:

  1. Click the Clients shortcut in the navigation pane.
  2. Click Add New Client Account in the Tools group.
  3. Specify the contact and billing information. Contact name, login name and password are obligatory fields.
  4. Select the default interface language for client in the Interface language menu.
  5. If you have predefined user account templates, you can select the template you need from the Select template drop-down box. If you have selected the client creation without template, you will be offered to create a SiteBuilder user account; clear the Create SiteBuilder User checkbox if you don't want to create it.
  6. Leave the Proceed to configuring client's IP pool check box selected because you should assign at least one IP address to the user - otherwise the customer will not be able to host sites. Click OK.
  7. Allocate IP addresses to the customer. Select the addresses you need from the Vacant IPs box and click Add >>. Keep in mind that e-commerce site hosting customers need dedicated (exclusive) IP addresses: one dedicated IP address per one site.
  8. Click OK. You are now taken to the client account management screen.

    This is the first screen with which your customer starts working when he or she is logged in to his or her control panel account. For this reason, this screen is referred to as Client Home page. To take a tour of the customer's control panel environment, you may want to log in to control panel under customer's credentials or you can read the Plesk Client's Guide to get more details.

  9. Next, to provision your customer with resources, if you created the user account without using a template, click Limits in the Tools group.
  10. Specify the following items:
  11. Click OK.
  12. To specify the operations that the customer will be able to perform through his or her control panel, if you created this user account without using a predefined user account template, click Permissions in the Tools group.
  13. Grant the required permissions to the customer. Use Select All to select all permissions and Clear All to clear all permissions.
  14. Click OK.

You can now tell your customer the URL to control panel and login credentials.